Privacy policy
Privacy Policy
Last Updated: 02/02/2024
Welcome to thelightoutfit.com, operated by The Light Outfit. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website, thelightoutfit.com. We are committed to protecting your privacy and ensuring your trust in our services.
Personal Information We Collect
When you visit the Site, we may collect the following types of information:
1. Information Collected Automatically
- Device Information: Your web browser, IP address, time zone, and installed cookies.
- Usage Information: Pages or products you view, websites or search terms that referred you to the Site, and your interactions with the Site.
2. Information You Provide Directly
- During Purchases: Name, shipping address, email address, phone number, and payment details (e.g., card information).
- Account Creation: If applicable, username, password, and additional contact details.
How We Use Your Information
We use the information collected for purposes such as:
- Order Fulfillment: To process, ship, and deliver your orders.
- Customer Support: To respond to inquiries or resolve complaints.
- Marketing: To send you updates, promotions, and offers based on your preferences.
- Personalization: To enhance your shopping experience and recommend relevant products.
- Fraud Prevention: To protect against unauthorized transactions and potential fraud.
Your Rights
As a user, you have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request that we delete your personal information, subject to legal or operational requirements.
- Opt-Out: Unsubscribe from marketing communications or limit data collection through browser settings.
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Sharing Your Personal Information
We may share your personal information with:
- Service Providers: Such as Shopify (to power our online store), payment processors, and shipping companies.
- Compliance Requirements: To comply with legal obligations or in response to valid government requests.
- Business Partners: If necessary, to offer additional services or features on the Site.
We never sell your personal information to third parties.
Data Security
We take your security seriously. Our website uses encryption technologies like SSL (Secure Sockets Layer) to protect sensitive data during transmission. Additionally, we enforce strict access controls and regularly update our security protocols to guard against unauthorized access.
International Data Transfers
If you are accessing the Site from outside the United States, please note that your information may be transferred to, processed, and stored in the U.S. or other countries. We ensure such transfers comply with applicable laws to safeguard your privacy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and items in your shopping cart.
- Analyze website traffic and performance.
- Show you relevant advertisements.
You can manage or disable cookies through your browser settings. However, this may affect certain functionalities of the Site.
Compliance with Laws
We comply with relevant privacy laws, such as:
- GDPR: For customers in the European Union, ensuring data protection rights.
- CCPA: For California residents, providing transparency and control over personal data.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect operational, legal, or regulatory changes. The latest version will always be available on our website. If significant updates are made, we will notify you via email or a prominent notice on the Site.
Contact Us
If you have questions, concerns, or complaints about our Privacy Policy or your personal information, you can contact us:
- Email: support@thelightoutfit.com
We are dedicated to addressing your concerns promptly and professionally.