Shipping policy

Shipping Policy – THELIGHTOUTFIT

At THELIGHTOUTFIT, we are committed to delivering your order quickly, safely, and securely. We offer domestic and international shipping to most countries worldwide.

1️⃣ Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after 2 PM EST will be processed the next business day.
Custom or limited edition items may require additional processing time.

2️⃣ Estimated Delivery Times

United States: 5–7 business days
Canada: 7–12 business days
Europe: 7–15 business days
Other countries: 10–20 business days

Delivery times may vary due to destination, customs clearance, carrier delays, or unforeseen events beyond THELIGHTOUTFIT’s control.

3️⃣ Shipping Confirmation & Tracking

Once your order ships, you will receive a confirmation email with tracking information.
Please allow 24–48 hours for the tracking number to become active.

4️⃣ Shipping Costs

Shipping fees are calculated at checkout based on order weight and destination.
We offer free standard shipping on orders over $100 USD (domestic only).
Expedited or international shipping may incur additional fees.

5️⃣ Incorrect or Incomplete Addresses

Customers are responsible for providing an accurate shipping address.
THELIGHTOUTFIT is not responsible for packages delivered to incorrect or undeliverable addresses due to customer error.

6️⃣ Lost or Delayed Shipments

If your package is significantly delayed or appears lost, contact Customer Support at Support@thelightoutfit.com.
We will assist with filing claims or arranging replacements where applicable.

7️⃣ Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.
These charges are the customer’s responsibility and are not included in shipping fees at checkout.

8️⃣ Contact Us

For any questions regarding shipping:

Email: Support@thelightoutfit.com
Phone: +1 (786) 561-7894

THELIGHTOUTFIT – Premium delivery, secure and timely for every order.

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